Privacy Policy
Vanquish Therapies will collect your personal data on our website only if it is directly provided to us by you, the user, with your consent.
Vanquish Therapies is committed to respecting and protecting your privacy. Once you choose to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your therapeutic journey with Vanquish Therapies.
What Information We Collect
If you contact us via the contact form provided on the website or by phone, the information collected are: Your name, contact number, email address and anything you may share with us when filling out the contact form.
How We Use Your Information
Vanquish Therapies only uses your information to contact you, better understand your needs, and provide you with the requested information and services.
Who We Share Your Information With
Vanquish Therapies will never share or sell your personally identifiable information to others.
Our lawful basis for processing personal data is based on a Legitimate Interest in our services and will only be used by ourselves to assist the service user.
Navigational Information
When using our website navigational information may be collected through the use of information gathering tools such as cookies. This information includes standard statistics in order to monitor and analyse activities such as the duration of the visit to the website and the nature of the browser used. This information cannot be used to personally identify you. You have the option to accept or opt-out of the cookies.
Notification of change of privacy policy
We may change the terms of this privacy statement from time to time. By continuing to use our website you will be deemed to accept such changes.
Data Protection and Information Sharing
Policy Statement
Vanquish Therapies are committed to working collaboratively with partners to keep personal information safe and secure and ensure that any information is held fairly, lawfully, and used only as stated. The individual whose information is being held is seen as the owner of that data, the information is held on a consent basis, and should only be used for the purposes for which it was given. Due to the therapeutic nature of the organisation, we have a duty to protect our staff, and service users, and may be required to share information in order to prevent or reduce the risk of serious harm. Please speak to your Counsellor regarding such concerns.
Implementation
It is vital that any person handling personal information on behalf of Vanquish Therapies seek the appropriate consent and keep the information confidential and secure. It is the responsibility of Vanquish Therapies to ensure that staff and service users are fully aware of the process for requesting, recording, and storing information.
General Data Protection Regulation (GDPR)
GDPR is a legal framework that sets guidelines for the collection and processing of personal information of individuals. The GDPR sets out the principles for data management and the rights of the individual.
Monitoring and Reporting
Vanquish Therapies encourage an open and honest environment where any concerns can be voiced and dealt with appropriately, and in confidence. Please contact us if you have any questions or concerns regarding this policy.
Email: help@vanquishtherapies.co.uk
Phone: 0800 008 6556
Resources
- Data Protection Act 2018
- UK www.gov.uk
- ICO ico.org.uk
Policy Review
This policy will be reviewed annually.